Intranets and wikis
An intranet is a website only available – with password access – to a closed group of people (e.g. those in your organisation or a wider network).
It is used to distribute frequently used information via links to those who have access. For example:
- policies and procedures
- administrative forms
- links to websites
- project plans
- model legal submissions
- staff induction materials.
Intranets are effective because everything is in one place and everyone knows where to find it. Any out-of-date information is recognised and quickly updated.
An intranet needs no special software. Users access it with a standard web browser.
The downside to an intranet is that it is usually maintained by the one person. A wiki is an alternative to this.
A wiki is like an intranet that a number of people can contribute to. Wikipedia is a famous example. You can easily acquire a framework similar to Wikipedia for your own wiki.
The idea of multiple contributors may be daunting to some, but it can be managed with goodwill and sensible policies.
The BBS currently performs as a de facto intranet for the network of CLCs. Its strength is trading in important short-term information. Wikis are preferable where the information is needed long-term.
Wikis are easy to navigate and have effective built-in search tools. With minimal training, users can add and edit content. This allows information to develop quickly and makes for easy maintenance.
Watch this short (4-minute) video on YouTube that explains how a wiki can help to coordinate a group: Wikis in plain English.