Management Support Online (MSO)

NACLC Management Support Online is a web based integrated set of services and resources being provided by NACLC to member Community Legal Centres.

To access this service you will need to register your CLC. If you have already registered your CLC you can login to your NACLC MSO service by clicking the ‘Login’ button.

This service is designed to support your Centre in its management, governance and operations.

  • Over 160 downloadable templates, tools,info sheets
  • Over 50 skill building sessions, good practice guides and activities
  • Assessments for quality management and risk assessments to highlight areas of vulnerability and strength as a prevention and early intervention strategy

Build  the capabilities of your staff team,volunteers and Board or Management Committee members enhancing the expertise across your Community Legal Centre.

Develop sustainability and good practice.

…governance, quality management, operations, administration, systems set up, human resource management, risk management, performance management, quality service delivery, delegations, legal requirements, client services, strategic and business planning, accountability, reporting, infrastructure and resource planning, skills audits, client feedback, financial management and budget monitoring, recruitment, orientation kits, marketing and promotion, organisational restructures, communication planning, review and evaluation, partnerships, collaboration, joint ventures…