My computer won't turn on
The problem could be with:
- the computer itself
- the monitor (screen)
Before you do anything, disconnect everything from the computer except for the monitor, keyboard and mouse.
> Check that there is power to the device:
- Check that the power cable is plugged in both to the device and the power point.
- Check that the power point is on.
Then, if there is no light or sound to indicate that the computer is running > Contact your IT support provider.
If a light indicates that the computer is on and/or it sounds like it is running but there is nothing on the screen > Check there is power to the monitor (check the power cable and power point, as described above).
If this does not fix the problem > Check that the cable connecting the computer and monitor is plugged in at both ends. Reboot the computer (shut it down and restart it).
If this does not fix the problem > Contact your IT support provider.