National Association of Community Legal Centres

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Independent, not-for-profit community organisations providing legal services to the public

 

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        • Developing and maintaining policies
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        • Role of IT support provider
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  • Role of IT support provider

Role of IT support provider

What an IT support provider should be doing

IT support is a set of specialised tasks. An IT support provider's roles are:

  • to install computers and other hardware
  • to maintain computers and the network
  • to install and maintain off-the-shelf software (e.g. for word processing, spreadsheets, email, internet)
  • to make recommendations about purchasing the equipment that will provide a working system (for the network printers, standard software and connection to the Internet).

What they should not be doing

IT support providers generally do not have the specialist expertise required to undertake IT projects such as building databases and websites. Your first choice for such projects should not be your IT support provider – you should engage other specialists.

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National Association of Community Legal Centres.
ABN 67 757 001 303 ACN 163 101 737

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NACLC acknowledges the traditional owners of the lands across Australia and particularly acknowledges the Gadigal people of the Eora Nation, traditional owners of the land on which the NACLC office is situated. We pay deep respect to Elders past and present.

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