Housing NSW Debt Matters

Housing NSW sent letters to tenants in December 2010 informing them that they owed money and threatening eviction if these monies weren't paid.

Most tenants had no idea what this was for. Many of the alleged debts were past their Statute of Limitation period.

Redfern Legal Centre organised a state-wide campaign informing tenants of their rights and lodged a complaint with the NSW Ombudsman.

As a result, client service officers were given directions/authority to write off any debts older than six years and less than $10,000. Debts above $10,000 were to be written off by the general manager.