CLEAR - Community Legal Education and Reform Database


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1. ABC Radio legal topics program
CLC/Agency: Geraldton Community Legal Centre
Contact Person: Lori Hart
Jurisdiction: WA

Go on ABC Radio once per month and discuss legal topics that are timely and aimed at the general community

2. Aboriginal Legal Access Program Radio Show
CLC/Agency: Northern Rivers Community Legal Centre
Contact Person: Karin Ness
Jurisdiction: NSW Commonwealth

The Northern Rivers CLC's Aboriginal Legal Access Program (ALAP) has a weekly radio show on 88.9fm Richmond Valley Radio. The show features Indigenous music, and legal and other relevant information.

88.9fm is a community radio station situated at Bora Ridge with a large listening base derived from the local Aboriginal communities.

The Centre started the program in mid November 2011 and has so far featured NRCLC services, domestic violence, human rights, youth legal issues and family law and children. The ALAP radio show is an access to justice initiative that aims to convey legal information to the local Aboriginal communities and to increase participation in the Centre’s outreach advice locations.

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PDF 3. Am I Old Enough Quiz
CLC/Agency: Eastern Community Legal Centre
Contact Person: Amy Johnstone
Jurisdiction: VIC Commonwealth

Based on the Victoria Legal Aid/Youthlaw booklet Am I Old Enough?, this quiz is a good icebreaker to convey the range of ways the law impacts young people's lives. In most cases it has been conducted as a 'call out' activity in a big group, with chocolates given for correct answers and discussion in between. It could also be run as a 'game show' or produced as a handout.

4. Anti-Poverty Week Lunch
CLC/Agency: Barwon Community Legal Centre
Contact Person: Jillian Chapman
Jurisdiction: VIC Commonwealth

Barwon Community Legal Service wanted to promote discussion and action about poverty in Australia and around the world.

We marked Anti-Poverty Week 2010 by organising a free community BBQ at our local Salvation Army.

People were given the opportunity to record concerns/issues that keep people in poverty and/or sign template letters relating to local issues. These letters were sent to local MPs and the event attracted local media.

5. Australian laws
CLC/Agency: South East Community Legal Service
Contact Person: Sandy Clark
Jurisdiction: SA Commonwealth

Talk for Karen people who are clients of the MRC about various aspects of Australian law.

6. Boarders & Lodgers Law Reform
CLC/Agency: Redfern Legal Centre
Contact Person: Jacqui Swinburne
Jurisdiction: NSW

A campaign to introduce legislation to cover boarders and lodgers in NSW.

The campaign involved submissions to politicians, engaging in policy debate, running test cases at the CTTT (eg on the definition of boarders and lodgers as exclusions to the Residential Tenancy Act 2010, or to have boarders and lodgers covered by the General Division of the CTTT), and the development of a Legal Remedies Kit that highlights the inadequacy of current remedies for boarders and lodgers.

7. Bring Your Bills Days
CLC/Agency: Footscray Community Legal Centre
Contact Person: Cindy Farran
Jurisdiction: VIC

The Bring Your Bills Program is an advocacy process that brings appropriate community, government and dispute resolution agencies together at a central location for one day for the purpose of assisting low income disadvantaged customers deal with problems arising out of the provision of energy, water and telecommunications services.

Other services and problems, such as housing could be added depending on community need. The program seeks to encourage low income and disadvantaged consumers to bring their contracts, statements and bills to the event without the need to identify a legal problem or dispute. The agencies in attendance will listen to clients, review their documents and assess their need for assistance.

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8. Civil Claims Workbook
CLC/Agency: Peninsula Community Legal Centre
Contact Person: Gillian Wilks
Jurisdiction: VIC

This Workbook was developed to assist consumers who are:

  • in a dispute with a trader about the quality or performance of goods or services; and
  • considering making a claim through the Civil Claims List of the Victorian Civil and Administrative Tribunal (‘VCAT’)
9. CLE to 12 Darkinjung tenants
CLC/Agency: Central Coast Community Legal Centre
Contact Person: Corrine Biggs
Jurisdiction: NSW

A session about how to challenge excessive rent increases. The session covered the tenants' rights and obligations under the residential tenancy agreement; the function and process of the Consumer, Trader & Tenancy tribunals; tips and strategies when attending the tribunal; tips on negotiating in the Conciliation room when dealing with an agent and/or landlord.

They also covered how to fill in an application to CTTT. All tenants had successful outcomes when disputing their increases at Tribunal.

PDF 10. Community Car Connections
CLC/Agency: Peninsula Community Legal Centre
Contact Person: Andrea Staunton
Jurisdiction: VIC

In partnership with 10 organisations, Peninsula CLC has helped develop this project for new arrivals in Frankston. Based on principles of community development, the project comprises an 11 week education program (with interpreters) to help new arrivals understand road laws and form links with local agencies.

11. Community Guides Training: Introduction to Australian Law
CLC/Agency: Footscray Community Legal Centre
Contact Person: Laura Berta
Jurisdiction: VIC Commonwealth

Footscray CLC has provided training for AMES Community Guides, covering a basic introduction to Australian Law including family violence, divorce, child protection, driving, consumer contracts and police powers.

The training is aimed at equipping non-legal workers to recognise and deal with legal issues, including what information to give clients and where to refer them for legal advice.

AMES is Victoria's principal provider of Humanitarian Settlement Services. AMES Community Guides are bi-lingual workers who assist newly arrived refugees to settle in Australia.

12. Community Legal Education for African Youth Leadership Project
CLC/Agency: Footscray Community Legal Centre
Contact Person: Laura Berta
Jurisdiction: VIC Commonwealth

Footscray CLC has provided a number of workshops for the Youth2Youth Project, which is run by the Ecumenical Migration Centre at the Brotherhood of St Laurence.

The workshops aim to skill youth leaders in recognising and dealing with legal issues in relation to contracts, credit/loans, public transport, police powers and discrimination.

13. Community Worker Workshops
CLC/Agency: Inner City Legal Centre
Contact Person: Dan Stubbs
Jurisdiction: NSW

CLE for workers on victim's compensation and domestic violence

14. Do Not Knock Campaign
CLC/Agency: Consumer Action Law Centre
Contact Person: Sarah Wilson
Jurisdiction: VIC

A “Do Not Knock” sticker, which warns sales representatives that they are in breach of the law if they knock on a door to which the sticker is affixed.

15. Driving in Western Australia booklet
CLC/Agency: Northern Suburbs Community Legal Centre
Contact Person: Scott Johnson
Jurisdiction: WA

44 page booklet about driving in WA. Getting your licence and common driving problems designed for CALD and indigenous clients.

16. Driving in Western Australia video
CLC/Agency: Northern Suburbs Community Legal Centre
Contact Person: Scott Johnson
Jurisdiction: WA

A video produced about getting your licence in WA and numerous common problems associated with driving laws. Target clientele is CALD and Indigenous.

17. Driving in Western Australia workshops
CLC/Agency: Northern Suburbs Community Legal Centre
Contact Person: Scott Johnson
Jurisdiction: WA

Community Legal Education workshops delivered to the CALD community: Community groups, TAFEs and other organisations. Also produced a booklet and a video is due to be launched later in 2011 for Indigenous and CALD audiences.

18. Elder Abuse - Family Agreements
CLC/Agency: Northern Suburbs Community Legal Centre
Contact Person: Scott Johnson
Jurisdiction: WA

Northern Suburbs CLC's specialist legal service, the Older Peoples Rights Service, found that approximately 70% of their elder abuse cases involved Family Agreements.


The CLC conducted 23 workshops and offered community education on elder abuse: “Family Agreements and Elder Abuse”.

These sessions complemented the recently released topic sheet “Family Agreements: Knowing your Rights and responsibilities”, jointly produced publication with the Department for Communities.

19. End the Payday Debt Trap
CLC/Agency: Consumer Action Law Centre
Contact Person: Sarah Wilson
Jurisdiction: WA NT SA TAS VIC Commonwealth

The campaign informs people about the myths around pay day lending and encourages individuals and community organisations to take action. It is based on research findings that demonstrate that high cost loans exploit vulnerable consumers.

The campaign encourages submissions to the parliamentary inquiries considering proposed legislation that will cap the interest on payday loans.

The Consumer Credit and Corporations Legislation Amendment (Enhancements) Bill 2011 (the BIll) is being investigated by two committees; the Parliamentary Joint Committee on Corporations and Financial and the Senate Economics Committee.

20. Finance & Consumer Issues
CLC/Agency: Northern Suburbs Community Legal Centre
Contact Person: Scott Johnson
Jurisdiction: WA

Community Education on finance and consumer issues, delivered to CALD community. Primarily through TAFEs, schools, Community organisations. Preventative education based on our legal experience and utilizing innovative teaching methods such as role play to people of non first language English speakers.

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